At Reservation Desk LLC, we are committed to providing a seamless and hassle-free travel experience. Please review our refund policy carefully to understand the terms associated with cancellations and refunds.
1. Flight Bookings
Refund Eligibility: Refunds for flight bookings depend on the airline’s cancellation policy. Non-refundable tickets will not be eligible for refunds.
Cancellation Fees: – Airlines may charge cancellation fees, which will be deducted from the refund amount.
Processing Time: – Refunds are typically processed within 7-14 business days after approval by the airline.
2. Hotel Reservations
Refund Policy: Hotel cancellations are subject to the hotel’s terms and conditions. Refunds may not be available for last-minute cancellations or non-refundable bookings.
Amendments: Changes to bookings may incur additional charges as per the hotel’s policy. Processing Time: Refunds for eligible cancellations will be processed within 7-10 business days.
3. Cruise Bookings
Refunds: Cancellations are subject to the cruise line’s policies. Refund eligibility may vary based on the cancellation date relative to the departure date.
Fees: Cruise lines may charge cancellation or rebooking fees, which will be deducted from the refund.
Processing Time: Refunds will be processed within 10-15 business days upon confirmation from the cruise line.
4. General Refund Conditions
Refunds will be made to the original payment method used at the time of booking. Service fees charged by Reservation Desk LLC are non-refundable. Refund requests must be submitted via email or phone with all relevant booking details.
5. How to Request a Refund
Contact Us: Call our customer support team.
Provide Booking Details: Include your booking reference, payment details, and reason for the refund request.
Processing: Our team will review your request and provide updates on the refund status.
6. Non-Refundable Items
Certain promotional fares, discounted packages, or special deals may not be eligible for refunds. Additional services like travel insurance and ancillary purchases are non-refundable. For any questions or assistance regarding refunds, please reach out to our 24/7 customer support team. We’re here to ensure your travel experience is as smooth as possible!